Effective Date: April 19, 2026
Please read these Terms of Service (“Terms”) carefully before using the YardPilot platform (“Service”) operated by YardPilot (“we,” “us,” or “our”). By creating an account or using the Service in any way, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old and have the legal capacity to enter into a binding contract to use this Service. By using YardPilot you represent that you meet these requirements. Use of the Service on behalf of a business entity constitutes acceptance of these Terms by that entity, and you represent that you have authority to bind that entity.
YardPilot is a cloud-based customer relationship management (CRM) platform designed for lawn care and landscaping businesses. Features include, but are not limited to, customer management, job scheduling, estimates, invoicing, online payment collection, lead capture, and technician management tools.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at support@yardpilot.net if you suspect any unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to protect your credentials. You may not share your account with any third party or allow multiple individuals to access the Service under a single account login.
YardPilot is offered on a subscription basis. By selecting a paid plan you authorize us (or our payment processor, Stripe) to charge your payment method on a recurring monthly basis at the then-current plan price. Subscription fees are billed in advance. All fees are in U.S. dollars and are non-refundable except as expressly stated herein or required by applicable law.
Free trial. We may offer a free trial period. At the end of the trial, your account will automatically convert to a paid subscription unless you cancel before the trial ends.
Price changes.We reserve the right to change subscription pricing at any time. We will provide at least 30 days' notice before any price increase takes effect for existing subscribers.
Cancellation. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Service through the end of the paid period. We do not provide prorated refunds for partial billing periods.
Failed payments. If a payment fails, we may suspend or terminate your account after a reasonable notice period.
Online invoice payments made by your customers are processed by Stripe, Inc., a third-party payment processor. By using the payment features of the Service you agree to Stripe's Services Agreement. We are not responsible for payment processing errors, delays, chargebacks, or disputes arising from transactions processed by Stripe. You are solely responsible for your compliance with applicable payment card industry rules and any obligations to your own customers.
You retain full ownership of all business data you input into YardPilot, including customer records, job details, invoices, and related content (“Your Data”). We do not sell Your Data to third parties. You grant us a limited, non-exclusive, royalty-free license to store, process, and transmit Your Data solely for the purpose of providing and improving the Service. Upon account termination you may export Your Data for a period of 30 days following termination, after which we may permanently delete it.
You agree not to:
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this section.
The YardPilot name, logo, platform design, software, and all related content are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use our intellectual property except as necessary to use the Service as intended.
The Service integrates with third-party services including Stripe (payments), Supabase (data infrastructure), and Resend (email delivery). These services are governed by their own terms and privacy policies. We are not responsible for the practices or availability of third-party services.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. YOU USE THE SERVICE AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YARDPILOT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
You agree to indemnify, defend, and hold harmless YardPilot and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or in any way connected with your use of the Service, Your Data, your violation of these Terms, or your violation of any rights of another person or entity.
We may suspend or permanently terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the public interest. Upon termination for cause, no refund will be issued for any prepaid fees.
You may terminate your account at any time by cancelling your subscription and ceasing use of the Service. Sections 6, 10, 11, 12, 14, 15, and 16 survive any termination of these Terms.
Informal resolution. Before filing any formal legal action, you agree to first contact us at support@yardpilot.net and give us 30 days to attempt to resolve the dispute informally.
Binding arbitration.If informal resolution fails, you and YardPilot agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall take place in the State of Texas. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class action waiver. YOU AND YARDPILOT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Exception. Either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles. To the extent any court proceeding is permitted under these Terms, you consent to the exclusive jurisdiction of the state and federal courts located in Texas.
We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, acts of government, pandemics, internet or power outages, or third-party service failures.
We may update these Terms from time to time. When we make material changes we will notify you by email or by displaying a notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes acceptance of the changes. If you do not agree to the updated Terms, you must cancel your account before the effective date.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and YardPilot regarding the Service and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. You may not assign your rights or obligations under these Terms without our prior written consent.
For questions about these Terms, contact:
YardPilotNote: These Terms of Service are provided for informational purposes and as a starting point for your legal documentation. We recommend having a licensed attorney review and tailor these Terms to your specific business before going live with paying customers.